Broker Review - Overall
I had contact with their support several times without a problem solution.
My deposit: about 2000 USD.
Issues:
After almost every trading step the app logs me out and I have to log in again all the time.
Or the app freezes and the app has to be restarted.
The latest candles and bars are either not displayed or even wrong.
Spreads and candles bounce up and down like crazy.
When this happens it is almost impossible to buy or sell at exactly the right time.
Their support told me the reason would be my very bad internet connection and my very slow devices...
They didn't even ask me about my devices and internet speed - so how do they know them?
HÄÄÄ?
Internet bandwidths I use:
Home = 100 mbit
Mobile = 5G
My devices:
Samsung Galaxy S20 Ultra, Samsung Galaxy S10 Plus, Samsung Galaxy Tab S7 Plus and Huawei P40, Gaming Computer (Ryzen 7 / 3700X, 32 GB Memory etc.), iMac 27" Retina 5K
Is that supposed to be slow?
HÄÄÄ?
All these issues in the app also exist in the desktop software and web browser version ...
All these problems exist on their app, but also on their desktop and web browser version.
They don't offer MT4 or MT5
So many issues and complains ... but the last update on Google Play was made on 04/11/2019.
Strange isn't it?
I do not recommend this broker to anyone.
No it's not about getting my money back.
But at Capital Street FX, analyzed trading becomes GAMBLING.
Maybe I'm not a professional trader. But even for a professional it is an extreme challenge to work profitably with this platform and the tools of Captial Street FX.
If you want to lose money, the chances are very high here ;)
To the employees of Capital Street FX ...
Please don't come up with any standard statements "... we can't find a user with your name, ..." please contact support, they will help you. "," ... the hardware too old "," ... your internet speed is too slow " etc.
Don't worry, after I got the rest of my money back you will never here anything from me again.
Overall Trading Experience
3 years LIVE
Trading Experience with this Broker
2 months live and 1 month demo