Job role and responsibilities:
Initial due diligence on clients’ accounts
Verification and monitoring of Know Your Customer documentation
Monitoring and subsequently investigating incoming deposit transactions.
Processing of manual client inter account / profile transfers.
Review and approval of IB commission related withdrawal requests
Assisting clients with their Accounts related queries via email
Providing Support team additional Accounts related information / feedback relating to client’s requests
Experience in back office administration/accounting would be an advantage
Excellent written and verbal communication skills
Basic knowledge of Excel and other Microsoft Office tools
Attention to detail and good organizational skills
Open minded team player and willingness to learn