Japanese-Speaking Customer Care Officers | XM | Job Vacancy

• Job Department: Customer Support

• Job Location: Limassol or Nicosia, Cyprus

• Type of Employement : Full-Time

• Date Posted: 22/01/2019

• Job Status: Open

Job Description: 

The main responsibilities of the position include:
Dealing with clients’ inquiries via live chat, email and telephone
Assisting clients with queries
Resolving product and service related issues promptly and professionally
Promoting available products and services to clients
Interacting with other departments
Contributing to team effort by achieving targeted results

Main requirements:
Degree in a business-related field
Experience in a similar role will be a plus
Native Japanese speaker with very good oral and written skills in English
Strong organizational and multitasking skills
Excellent computer literacy
Valid work permit required

Benefit from:
Attractive remuneration package plus performance related reward
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities

Reference Number: JP_CCO2017